- QUESTIONS (3)
Emily
Verified Reviewer
27/09/24
Q: Hi, I would like to know if the beef used in this product is halal slaughtered or not please? We can not eat Halal. Thanks
Lyn
Verified Reviewer
15/01/24
Q: I’ve bought a 500g tin of natural gelatin but on reading the ingredients it says ‘contains sulphites due to processing’ …why is this so?
HealthPost team
24/01/24
A: Hi Lyn, Thank you for your question. Our supplier has responded: " The sulphites are added during processing, We can advise you that the product is still exactly the same, it's just the inclusion of the warning that is different. The tests had previously reported levels of sulphites to be so low that no warning was required, however, after chatting to our supplier they informed us that occasionally levels can be slightly above the threshold that requires a warning. To be on the safe side, we decided to update our labels and website so that people sensitive to sulphites can make informed decisions. The threshold for reporting sulphites in food is anything above 10mg per kg (because anything below this doesn’t tend to cause sulphite sensitive individuals any irritation)." The Healthpost Team
Julia O.
Verified Reviewer
11/05/23
Q: I’m concerned that this product has sulphites in it. I didn’t think sulphites were good for us. Please inform me about this.
HealthPost team
17/05/23
A: Hello Julia, thank you for your question. Supplier response:
“To answer your question, the sulphites are added during processing, We can advise you that the product is still exactly the same, it's just the inclusion of the warning that is different. The tests had previously reported levels of sulphites to be so low that no warning was required, however, after chatting to our supplier they informed us that occasionally levels can be slightly above the threshold that requires a warning. To be on the safe side, we decided to update our labels and website so that people sensitive to sulphites can make informed decisions. The threshold for reporting sulphites in food is anything above 10mg per kg (because anything below this doesn’t tend to cause sulphite sensitive individuals any irritation).”
Your HealthPost Team
“To answer your question, the sulphites are added during processing, We can advise you that the product is still exactly the same, it's just the inclusion of the warning that is different. The tests had previously reported levels of sulphites to be so low that no warning was required, however, after chatting to our supplier they informed us that occasionally levels can be slightly above the threshold that requires a warning. To be on the safe side, we decided to update our labels and website so that people sensitive to sulphites can make informed decisions. The threshold for reporting sulphites in food is anything above 10mg per kg (because anything below this doesn’t tend to cause sulphite sensitive individuals any irritation).”
Your HealthPost Team
"To comply with Halal Certification all of our ingredients and manufacturing processes would require to be Halal Certified. At Nutra Organics we are not Halal Certified, however all of our ingredients and manufacturers, if not Halal certified, are Halal suitable. This means that all ingredients and manufacturing processes do not utilise, nor come into contact with substances that are forbidden under Halal requirements.
In the case of our Collagen Range, Gutsy Gummies and Gelatin, the collagen and gelatin raw materials which make up the bulk of the products are Halal certified."
We hope this is helpful
Your HealthPost Team